Monday, September 25, 2017

Terrain Racing Review - AVOID AT ALL COSTS!!!!




Terrain racing are at it again!
Constantly pissing around people, up-charging runners last minute, refusing to answer their support emails/calls, cancelling races last minute... and now... a new low!

My wife and I booked the Elite Heat 10K race with them, we paid more to do this. We were told literally a week before the race that the 10K is no longer timed and there will be no rewards for this race. If you want to win, run the first 5K lap as fast as you can, and then enjoy your second lap! What the actual F****!!! I swear this company doesn't have a brain cell between them!

Here is an email I received from them the other day...

from:Terrain Racing noreply@awntx3.email.active.com
reply-to:info@terrainracing.com
to:me
date:Fri, Sep 22, 2017 at 10:58 AM
subject:CHANGE: Award Money for 5k Course!
mailed-by:awntx02w.email.active.com
IMPORTANT PRIZE MONEY UPDATE:

We will be awarding prize money to the 5k distance at the Las Vegas October 7th race. The 10k will not receive prize money or rankings.

The 10k course at the Vegas race is two loops on the 5k course and only the first loop is timed. Even though you signed up the 10k, we will automatically time your first loop on the 5k course and place you in the results for the 5k. 

Due to changes with course routing at the venue, we have to make this change, thank you for your understanding. After you finish your first lap on the 5k, you can head to the start and run a second lap since you registered for this two-lap 10k option.

There is no action needed on your part for this to happen. You are all set to be timed in the 5k, eligible for prize money, and ready to run a second lap.

Thanks, we will see you soon!

-----------

"ready to run a second lap." - They MUST have been laughing when they wrote this!!

---------

The proof:



Posted by at
Labels:

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)