Spirit Airlines Travel Vouchers are a scam
Our flight from Minneapolis to Las Vegas to severely delayed by over half a day, so we were offered flight vouchers for the value of $100 each with Spirit Airlines.
At first, we accepted, this sounded great! However, it's IMPOSSIBLE to use them.
Spirit Airlines travel vouchers are NOT compensation. They are like those phone scams where you call them for $4.95 per minute to get a free wine glass. You DO NOT gain ANYTHING from this. AVOID AVOID AVOID!!!!!!!!!!!
Here are some gotchas:
1. They expire within 1 month.
2. You cannot transfer them. You cannot book under another name. YOU and YOU alone MUST use them.
3. The flight vouchers only remove the flight portion of the ticket
4. You cannot combine them with miles. You MUST pay for an expensive ticket to use them.
5. The flight portion of the ticket is actually really low. On a cheap flight, it can be negative, which means you cannot use your flight voucher at all. Other times, it can be $5 or so. I called customer service, they suggested picking a $300 flight rather than a $40 flight so I can use my voucher. Lol. What!?
6. You have to pay extra fees
7. The vouchers didn't arrive by email, but we did get an email saying we were entitled to our vouchers. We had to call their number to speak to 3 people to have them issued. The guy on the phone had a horrible accent and it took us 40minutes from phone up to phone down to get them.
8. Their customer service phone number is IMPOSSIBLE to navigate. You ONLY way to speak to somebody is by using options: 5-4-1. This took us 2 hours to test each option. It's simply TERRIBLE.
I will be lodging a BBB complaint over this, the customer service availability and interaction was dreadful. This is the worst flight experience I have ever had.
AVOID AVOID AVOID!!!!!!!!!!!
